Protecting Data, Building Trust: GLBA Awareness Training
Protecting consumer information isn’t just about checking a compliance box — it’s about safeguarding the foundation of trust in the credit reporting industry. The Gramm-Leach-Bliley Act (GLBA) sets the standard for how financial institutions handle sensitive data, and every organization that touches credit information plays a role. When data isn’t protected, the costs show up quickly in the form of breaches, reputational harm, and loss of customer confidence.
That’s why CDIA has developed an updated GLBA Awareness Training Program that explains the law in plain language and shows how it applies in practice. Whether you’re part of a consumer reporting agency, a data furnisher, a debt collector, or a mortgage servicer, this course equips your team with the tools to meet obligations and reduce risks in their everyday work.
What You’ll Learn
- Privacy & Security Basics Made Practical
How GLBA governs the use and sharing of consumer data, with clear examples of what counts as Nonpublic Personal Information (NPI). - Safeguards Rule in Action
What the latest FTC updates require — from encryption and multifactor authentication to vendor oversight, breach reporting, and secure disposal of data. - Consumers vs. Customers
Why the distinction matters, and how it affects what notices and opt-out rights must be provided. - Applying GLBA Across the Ecosystem
Real-world examples of how rules apply to credit bureaus, furnishers, collectors, and other institutions that handle consumer financial information.
Why It Matters
Strong data protection isn’t only about avoiding penalties — it’s about reinforcing trust with consumers and business partners. Giving your staff the knowledge and context to apply GLBA in daily operations helps prevent costly mistakes, ensures readiness for oversight, and strengthens your organization’s reputation.
Enroll Today
Don’t wait until a breach or compliance gap puts your organization at risk. Register now for the updated GLBA Awareness Training Program and give your team the practical skills to protect consumer data and meet today’s expectations with confidence.