Upcoming Webinars

Metro 2® Webinar: Navigating the Credit Reporting Resource Guide® (CRRG®)
February 23, 2026 @ 2pm ET
September 14, 2026 @ 2pm ET
Are you working with Metro 2® reporting? Do you ever struggle to find the right codes or navigate the Credit Reporting Resource Guide® (CRRG®)?
We’ve got you covered.
Join Metro 2® expert Debbie Seneway for this fast-paced, complimentary webinar where she’ll walk you through the CRRG®, discuss each of the various modules, and provide important navigation tips to assist in your utilization of the guide– save time and stay compliant!
Best part? It’s completely free—exclusively for Data Furnishers (and Software Vendors/Data Processors)!
Metro 2® Webinar: Consumer Credit Reporting: Compliance Guidelines
March 23, 2026 @ 2pm ET
Join us for the highly popular Metro 2® Webinar: Consumer Reporting Compliance Guidelines! Developed by experienced representatives from Equifax, Experian, Innovis, and TransUnion and updated to the current Credit Reporting Resource Guide®, this webinar will cover key data fields and codes that are used to meet Metro 2® reporting requirements and includes helpful examples to demonstrate complete and accurate reporting.
Metro 2® Webinar: Accounts Included in Bankruptcy Ch. 7 – with Live Q&A
July 13, 2026 @ 2pm ET
Newly updated! Developed in collaboration with recognized leaders in Metro 2® Format reporting, and the Metro 2® Format Task Force which includes experienced representatives from Equifax, Experian, Innovis, and TransUnion, this webinar describes detailed reporting guidelines for accounts included in bankruptcy chapter 7 and includes case examples to further learning.
Metro 2® Webinar: Accounts Included in Bankruptcy Ch. 13 – with Live Q&A
August 3, 2026 @ 2pm ET
This webinar was developed in collaboration with Debbie Seneway, a recognized leader in Metro 2® Format reporting, and the Metro 2® Format Task Force which includes experienced representatives from Equifax, Experian, Innovis, and TransUnion.
The webinar will include detailed reporting guidelines for accounts included in bankruptcy chapter 13 and includes case examples to further learning. The reporting of accurate data is an essential obligation of data furnishers under the Fair Credit Reporting Act. Register today, and strengthen your understanding of reporting guidance for accounts included in bankruptcy chapter 13.
Guidelines for Debt Buyers & Third-Party Collection Agencies – with Live Q&A
December 8, 2026 @ 2pm ET
According to a CFPB study, one in four consumers are likely to have a third-party collections tradeline on their credit file. As a result, the CFPB will continue to pay substantial attention on how companies, especially debt collectors and debt buyers, report information to consumer reporting agencies.
The Metro 2® Webinars On-Demand
Do you need to build your Metro 2® Format knowledge on your own time? The following webinars are available on demand allowing you the flexibility and convenience of learning on your own schedule.
- ACCOUNTS INCLUDED IN BANKRUPTCY CHAPTER 7
- ACCOUNTS INCLUDED IN BANKRUPTCY CHAPTER 13
- CONSUMER CREDIT REPORTING: COMPLIANCE GUIDELINES
- ECOA REPORTING: YOU ASK, WE ANSWER
- GUIDELINES FOR DEBT BUYERS & THIRD-PARTY COLLECTION AGENCIES
- METRO 2® WEBINAR: ACCOUNTS INCLUDED IN BANKRUPTCY – A COMPREHENSIVE Q&A SESSION
- METRO 2® WEBINAR: LIVE Q&A – FCRA COMPLIANCE/DATE OF FIRST DELIQUENCY
- METRO 2® WEBINAR: TRANSFERRED OR SOLD ACCOUNTS – WITH LIVE Q&A

Bundle & Save
CDIA offers various complementing courses/events to expand your knowledge in the consumer reporting field. Take advantage of a broader collection of our training offerings with our cost-effective bundle packages. For more information, visit our Metro 2® Training Bundles Page.
Metro 2® Access Policy:
Access to any Metro 2® program or product is limited to employees of (a) companies that furnish data to consumer reporting agencies in the Metro 2® Format, (b) data processors that furnish data to consumer reporting agencies in the Metro 2® Format, (c) software vendors that provide Metro 2® Format software, (d) consumer reporting agencies that accept or transmit data in the Metro 2® format, or (e) an entity sponsoring the program or product.
Disclaimer: The sponsor of any Metro 2® Format product or program reserves the right to deny attendance to anyone who does not meet the Metro 2® Access Policy.