Overview

A comprehensive, interactive, self-paced, audio e-learning course developed to provide an in-depth look at unfair, deceptive, and abusive acts or practices (UDAAP), including UDAAP related considerations in advertising and marketing claims, as well as UDAAPs that may arise in the context of fulfilling a product or service for a consumer, including origination, servicing and the cancellation process. This course offers guidance on how to ensure compliance and avoid UDAAPs through a comprehensive compliance management system.

The Dodd-Frank Act expanded upon precedent to make it illegal for any covered entity to engage in UDAAP and, in its examination and enforcement procedures, the Consumer Financial Protection Bureau (CFPB) has asserted broad regulatory authority to combat UDAAP.

Do your due diligence by training your employees in UDAAP compliance—register today!