U.S. PIRG announced its “26th report in [its] series of reports based on complaints in the [CFPB’s] public consumer complaint database....

In December 2022, the U.S. House Financial Services Committee held a hearing with CFPB Director Rohit Chopra, Consumers First: Semi-Annual Report of...

In January 2022, the CFPB announced the release of a report that the CFPB says “reveals how changes in complaint responses...

In June 2021, CDIA sent a letter to Consumer Reports responding to its unempirical survey alleging inaccuracies in credit reports. CDIA...

On May 26, 2021, the House Subcommittee on Oversight & Investigations held a hearing on Consumer Credit Reporting: Assessing Accuracy and...

In March 2021, USPIRG issued a press release about the spike in the volume of consumer complaints reported to the CFPB...

In 2021, Oliver Wyman issued a fact sheet following an analysis of consumer submissions against the nationwide credit bureaus (Equifax, Experian,...

In June 2020, CDIA provided a list of ideas in the form of a comment to the CFPB’s to the CFPB’s...

In June 2018, CDIA filed a comment with the CFPB in connection with the Bureau’s RFI on complaint reporting. Here, the...

In June 2018, CDIA filed a comment with the CFPB on the Bureau’s RFI Regarding the Bureau’s Consumer Complaint and Consumer Inquiry Handling...

In January 2017, CDIA submitted a comment on the CFPB’s Agency Information Collection Submission to the Office of Management and Budget (“OMB”) and...

In December 2016, CDIA filed a comment to the CFPB in response to the Bureau’s notice and request for comment that...

The CFPB sought input on its “Consumer Response Company Response Survey” and made a blog posting about the request. CDIA commented on the Consumer Complaint Database Portal.

In August 2016, the CFPB sought input on its “Consumer Response Company Response Survey” and made a blog posting about the...

In August 2015, CDIA sent a letter to the CFPB asking it to postpone the production of the CFPB monthly complaint...