Disputes and CFPB complaints about credit reports are driving the discussions in Washington and beyond. Legal and compliance professionals need to understand the lay of the land of disputes to engage in meaningful discussions and, where needed, drive change.

Join Lisa DeLessio, Partner, Hudson Cook, and Joel Strickland, Director, Client Relations Online Data Exchange, New Management Services for this CDIA Law & Industry Conference session to discuss how to navigate your way through the legal and compliance issues raised by disputes process and understand the steps you can take to help your front line dispute investigators.

Discussion Topics include:

  • Where to start: Get an overview of the dispute process from the furnisher’s perspective – e-OSCAR 101!
  • Know where you are going: Review the legal requirements and obligations of furnishers.
  • Read the signs: Understand how the lessons learned from CFPB examinations can help you to evaluate your practices and processes.
  • Take the best road: Decide where to focus your efforts and resources to identify trends, manage dispute volumes, and improve investigations.

The goal of this session is to provide a roadmap to legal and compliance professionals so that they can support dispute investigators, improve the consumer experience, and work to maintain the integrity of the credit reporting system. Questions are encouraged. Please send any advanced questions to cdia_training@cdiaonline.org

Register Today to secure your spot!

For more information about the 2022 conference agenda, visit our event website. Updated regularly to include new sessions, speakers and networking opportunities as they are announced.


While CDIA cannot guarantee accreditation for CLE credits, we will provide a certificate of attendance and documentation to assist you in applying for CLE credit in your state of admission. Please contact CDIA with any special requirements your state might have so we can best accommodate you.

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