So many services – in banking, health care, government, and e-commerce – depend on knowing “who is on the other side” of a transaction.  As the COVID pandemic shifts more transactions to the digital space, the ability to offer high-value, sensitive communications, applications, and services online is being tested more than ever. The challenges associated with easy, secure, reliable means to identify consumers and customers creates friction in commerce, and can lead to increased fraud, theft, and privacy risks. The limitations of proper authentication and identification also limit the availability and speed of many online services. 

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