| Entities | American Association of Motor Vehicle Administrators (AAMVA) (3) |
| Topics and Issues | Analytics (2) Public Records (25) |
In February 2021, the American Association of Motor Vehicle Administrators (AAMVA) issued a report, Third Party Agent Administration Best Practices because “fraud detection and deterrence measures provide appropriate internal controls to mitigate the risks of internal and external fraud.” The report includes
recommendations for the use of data analytical tools and trained personnel to identify anomalies, bring attention to questionable transactions, and discover potential fraud trends for both internal users and external agents. These tools are very useful in identifying and preventing fraud. The jurisdictional best practices and shared experiences described in this document will assist jurisdictions seeking to implement or expand agent services. The best practices will also be helpful when looking to upgrade existing policy documents and procedures with a goal of improving oversight. Additionally, best practices recommendations regarding contract or MOU provisions will bring increased standardization for vendors and agents operating in multiple jurisdictions.