Entities

House Select Committee on the Coronavirus Crisis (2)

Topics and Issues

COVID-19 (41)

Disputes (45)

In October 2022, the U.S. House Select Subcommittee on the Coronavirus Crisis issued a press release noting that the committee’s chair, U.S. Rep. James E. Clyburn (D-SC), sent a 12-page letter to the CFPB

to request that the agency review the nation’s three largest nationwide consumer reporting agencies (NCRAs)—Equifax, Experian and TransUnion—for possible violations of the [FCRA], including potentially failing to investigate legitimate consumer disputes. [The November 2022] letter follows Chairman Clyburn’s May 2022 letters to [the three bureaus] requesting information on the companies’ failures to efficiently respond to and resolve credit reporting inaccuracies raised by consumers during the pandemic.

The Select Committee made several findings:

  • Consumers Dispute Credit Reporting Errors Far More Often Than Previously Known
  • The NCRAs Disregard Millions of Disputes Based on Speculative or Overly Broad Criteria
  • The NCRAs Overly Rely on Data Furnishers to Investigate Disputes
  • The Majority of Disputes Do Not Result in Relief for Consumers