Entities | |
Topics and Issues | COVID-19 (41) Disputes (45) |
In October 2022, the U.S. House Select Subcommittee on the Coronavirus Crisis issued a press release noting that the committee’s chair, U.S. Rep. James E. Clyburn (D-SC), sent a 12-page letter to the CFPB
to request that the agency review the nation’s three largest nationwide consumer reporting agencies (NCRAs)—Equifax, Experian and TransUnion—for possible violations of the [FCRA], including potentially failing to investigate legitimate consumer disputes. [The November 2022] letter follows Chairman Clyburn’s May 2022 letters to [the three bureaus] requesting information on the companies’ failures to efficiently respond to and resolve credit reporting inaccuracies raised by consumers during the pandemic.
The Select Committee made several findings:
- Consumers Dispute Credit Reporting Errors Far More Often Than Previously Known
- The NCRAs Disregard Millions of Disputes Based on Speculative or Overly Broad Criteria
- The NCRAs Overly Rely on Data Furnishers to Investigate Disputes
- The Majority of Disputes Do Not Result in Relief for Consumers